2009 SLA Annual Conference KM-Sponsored Programs

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 h4. _Post conference feedback: Please complete our online survey_ _[http://tinyurl.com/SLAKM-Evaluation]_
  
  
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 h4. Table of Contents
  
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 h2. 2009 Programs in Date Order
  
 * [2009 printable program|^2009 SLA KM Program.pdf] (PDF)
 * [2009 printable program|^2009 SLA KM Program.doc] (WORD)
  
 h4.
  
  
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 h2. Continuing Education Courses:
  
  
 h3. Title: Getting to the Heart of the Story: Qualitative Evaluation of Library \[or Information\] Services Using Narrative Techniques
  
 *Date:* Saturday, June 13, 2009
 *Time:* 8:00 am - 5:00 pm
 *Instructors:*
 * Nerida Hart, Program Manager, Knowledge for Regional NRM
 Land & Water Australia
 * Karen Huffman, Sr. Apps & Database Admin., Info Systems & Technology
 National Geographic Society
  
 *Course Description:* Information professionals constantly need to sell their worth to their organization. Many of us have learned to collect and aggregate statistics about our products and services, but what is the quality of service and value add we offer to our customers and our organizations? By applying narrative techniques, your instructors will guide you through the methodology for collecting qualitative information, allowing you to better articulate the depth of difference you make to your organization. Techniques learned during this class will translate across all service/knowledge-oriented groups.
  
 See [Course Offerings and Key Learning Objectives|http://wiki.sla.org/display/SLAKM/Getting+to+the+Heart+of+the+Story+~+Qualitative+Evaluation+of+Services+Using+Narrative+Techniques] for more information.
  
 *Maximum Attendees:* 50
 *Location:* Convention Center 204B
  
 h3. Title: Organizational Knowledge Retention: Challenges, Implications, and Opportunities for the Information Profession
  
 *Date:* Saturday, June 13, 2009
 *Time:* 8:00 am - 12:00 pm
 *Course Contact:* Lucy Leggiero
 *Instructor:*
 * Michael J. Novak, Senior Business Operations Specialist, Internal Revenue Service, Office of Procurement
  
 *Course Description:* This course examines the phenomenon of knowledge loss and retention in organizations. Specifically, it identifies current and emerging trends that challenge leaders to effectively capture, transfer, and retain critical employee knowledge so as to ensure enhanced decision making, problem solving, quantitative and qualitative business outcomes, employee engagement, and&nbsp;customer satisfaction. Finally, the course demonstrates the role of information professionals in retaining organizational knowledge.
 *Maximum Attendees:* 50
 *Location:* TBD
  
 h2. Co-sponsored Sessions:
  
  
 h3. Session Title: Expert Databases: Leveraging for Success
  
 *Description:*&nbsp; From Internal to External Expert Databases, learn the goals, methodologies, best practices and tools practitioners are applying to grow and manage expert systems.
  
 *Speaker(s):*
 * Monica Ertel, Director of Global Information Services, Bain & Company, San Francisco, CA \| *Presentation:*&nbsp; [Expert Databases: Leveraging for Success|^2009 Ertel Monica - Expert Databases Leveraging for Success.ppt] (PPT)
 * Catherine Monte, Chief Knowledge Officer, Fox Rothschilda \| *Presentation:*&nbsp; [Expert Databases: Leveraging for Success|^2009 Monte Catherine - Expert Databases Leveraging for Success.pdf] (PDF)
 * Medha Devare,&nbsp;Bioinformatics and Life Sciences Librarian,&nbsp;Albert R. Mann Library, Cornell University, Ithaca, NY \| *Presentation:*&nbsp; [Expert Databases: Leveraging for Success|^2009 Devare Medha - Expert Databases Leveraging for Success.ppt] (PPT)
 *&nbsp;*
  
 *Moderator:* Gayle Lynn-Nelson, Senior Librarian Relations Consultant, LexisNexis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 *Sponsor/co-sponsor(s)(lead Division in BOLD):* *DKM*, DPHT, DCI
 *Time:* Monday, June 15, 2009, 9:00 am to 10:30 am
 *Location:* Convention Center, 147A
  
 h3. Session Title: Transformational Leadership: Inspirational Language (Spotlight Session)
  
 *Description:* Storytelling guru and Financial Times Best Business for 2007 award winner, Steve Denning shares secrets for how best to share knowledge with your co-workers, how to inspire your team, and how to use appropriate language to be a transformational leader. Gain lots of practical tips and insights from this dynamic speaker and author.
  
 *Speaker:*
 * Steve Denning, [*http://www.stevedenning.com/*|http://www.stevedenning.com/]
 *&nbsp;*
  
 *Moderator:* Betty Jo Hibberd, Dialog
 *Sponsor/Co-sponsor(s) (lead Division in BOLD):* *DLM,* DKM
 *Time:* Tuesday, June 16, 2009, 9:30 am to 11:00 am
 *Location:*&nbsp;Convention Center, 150A
  
 h3. Session Title: Critical Thinking&nbsp;
  
 *Description:* Critical thinking is a key competency for all information professionals. It leads to results such as sharper competitive intelligence products, clearer, more persuasive proposals and budget justifications, more effective problem solving, and better taxonomies. How we can improve our critical thinking skills and engage them in our work?&nbsp;
  
 *Speaker(s):*
 * Mary Lee Kennedy, Director, Knowledge and Library Services, Harvard Business School
 * Deb Wallace, Partner, TKG Consulting BD
  
 *Moderator:* Jane D. Dysart, Dysart Jones BD
 *Sponsor/Co-sponsor(s) (lead Division in BOLD):* *DLM,* DKM
 *Time:* Tuesday, June 16, 2009, 11:30 am to 1:00 pm
 *Location:*&nbsp;Convention Center, 152A
  
 h3. Session Title: Practical Strategies for Improving ROI (Spotlight Session)
  
 *Description:* This interactive session is filled with practical strategies and examples that attendees can take back to their workplace for implementation. Karen's focus will be on value added services, business alignment, and revenue generation (fee based services for our external clients.) Vicky will explain how qualifying and quantifying your value to a firm/library in turn adds value to your own career. The goals & objectives she set and accomplished in 2007 created opportunities to highlight how she provided an excellent return on investment to her firm. Nancy Anne will focus on the reporting aspects, data gathering improvement, and communicating/translating to gov't managers ROI with respect to funding of programs.
 *&nbsp;*
  
 *Panelist(s):*
 * Karen Kreizman Reczek, Senior Manager, Information Resources Center, Bureau Veritas Consumer Products Services
 * Vicky Platt, Director of Research,Willamette Management Association
 * Nancy Anne Brydges
 * Steven Lastres, Director of Library and Knowledge Management, Debevoise & Plimpton
  
 *Moderator:* Gayle Gossen, Dow Jones and Company
 *Sponsor/Co-sponsor(s) (lead Division in BOLD):* *DFB*, DLM, DKM, DAM, DLEG, DPHT&nbsp;
 *Time:* Tuesday, June 16, 2009, 1:30 pm to 3:00 pm
 *Location:* Convention Center, 146B
  
 h3. Session Title: Conversation, Collaboration & Community: Web 2.0 has Something for Everyone
  
 *Description:* Collaborate with a community of like-minded individuals who share your interests. Contribute to the continuous dialogue and converse in ways never before possible. Social media and blogs have created new and rich information sources. Today, blogs have become an important part of the information flow, transcending traditional communication barriers, unearthing expertise not otherwise realized. Blogs encompass transparency, community, and dialogue building; creating an environment of information sharing and open learning. The session speakers will share their experience incorporating Web 2.0 technologies into their own professional environments. You will leave this session confident that you can champion a forum for open communication and create a user community within your own workplace.
  
 *Speaker(s):*
 * Kent Anderson, Executive Director, Product Development & International Business Development, New England Journal of Medicine
 * Marie Kaddell, Senior Information Professional Consultant, Lexis-Nexis
  
 *Moderator:* Gail Stahl, Lead Researcher, Strategy & Industrial Goods, The Boston Consulting Group, Atlanta, Georgia
 *Sponsor/Co-sponsor(s) (lead Division in BOLD):* *DPHT*, DKM
 *Time:* Monday, June 15, 2009, 1:30 pm to 3:00 pm
 *Location:* Convention Center, 147A
 *Vendor Sponsor:* [LexisNexis|http://www.lexisnexis.com/]\\
  
 h2. KM Individual Sessions:
  
  
 h3. Session Title: Knowledge Management Roundtable: What's New in KM?
  
 (Ticketed event - Price: $45.00)
  
 *Description:* Join fellow KM practitioners and interested individuals for a networking breakfast and a lively discussion on current trends.
  
 *Moderators:*
 * Tom Clark, Team Lead, Information Services, MITRE Corporation
 * Ethel M. Salonen, MSLS, FSLA, Department Head, Information Services, MITRE Corporation
 * *Roundtable notes:*&nbsp; [2009 KM Roundtable Notes|http://wiki.sla.org/download/attachments/8716471/2009+KM+Roundtable+Notes.docx] (DOCX)
  
 *Lead Moderator:* Jeanne Slater Trimble, Team Lead, Information Services, MITRE Corporation
 *Sponsor: DKM*
 *Time:* Monday, June 15, 2009, 7:00 am to 9:00 am
 *Location:* Convention Center, 207B
 * *Roundtable notes* [2009 KM Roundtable Notes|http://wiki.sla.org/download/attachments/8716471/2009+KM+Roundtable+Notes.docx]
  
 h3. Session Title: Managing Knowledge-Based Initiatives: KM Division Business Meeting
  
 *Description:* Learn more about managing knowledge-based initiatives from a long-time practitioner including: enlisting executive support for KM, building KM into work processes, and improving decision-making. Then&nbsp;join friends and colleagues in the second portion of this session&nbsp;for a networking opportunity and the KM Business Meeting to learn more about the division's current accomplishments and future plans.
 * *Speaker:* Stacy Land, Director of Performance Enhancement, Senior Medical Management, WellPoint & Author, _Managing Knowledge-Based Initiatives: Strategies for Successful Deployment_.
 * *Presentation:* [Managing Knowledge-Based Initiatives|^2009 Land Stacy - Managing Knowledge-Based Initiatives.pdf] (PDF)
  
 *Moderator:* Nerida Hart, Program Manager for Knowledge for Regional NRM, Land & Water Australia
 *Sponsor: DKM*
 *Time:* Monday, June 15, 2009, 1:30 pm to 3:30 pm
 *Location:* Convention Center, 146A
 *NOTE:* BOOK SIGNING - Stacy Land will be available on Monday, June 15th from 3:45 to 4:30pm. All authors' books are available for purchase and signing will take place in the SLA Marketplace located in the Info-Expo Booth.
  
 h3. Session Title: KM in Washington
  
 *Description:* Washington is home to many organizations that are doing exciting work in knowledge management. In this program, three of those leaders will discuss their cutting-edge programs and the secrets of their success.
  
 *Speakers & Presentations:*
 * Denise Bedford,&nbsp;Senior Information Officer,&nbsp;Information Solutions Group,&nbsp;World Bank Group \| *Presentation:* [Knowledge Architecture and Semantic Technologies|^2009 Bedford Denise - KM in Washington.pdf] (PDF)
 * Jean Tatalias, Director of Knowledge Management,&nbsp;MITRE Corporation \| *Presentation:* [Connecting People and Finding Expertise at MITRE|^2009 Tatalias Jean - KM in Washington.pdf] (PDF)
 * Eric Johnson,&nbsp;Former Team Lead, Office of eDiplomacy, U.S. Department of State \| *Presentation:* [Stumbling blocks, magical thinking, and new diplomacy|^2009 Johnson Eric - KM in Washington.pdf] (PDF)
  
 *Moderator:* David Shumaker, Clinical Associate Professor, School of Library and Information Science, Catholic University of America
 *Sponsor: DKM*
 *Time:* Monday, June 15, 2009, 3:30 pm to 5:30 pm
 *Location:* Convention Center, 145B
  
 h3. Session Title: Knowledge Café: Learning From Each Other Through Interactive Dialogue
  
 *Description:* A Knowledge café is a way to have an open, creative conversation on a topic of mutual interest in order to gain a deeper understanding of the subject and the issues involved.&nbsp; Join your fellow attendees in&nbsp;a café-style discussion using a rotating format. Our focus will be on discussing the following questions: (1)&nbsp;What has worked for you regarding engaging stakeholders&nbsp; and recognizing and rewarding participation and sharing?, (2)&nbsp; What enabling technologies have you used to foster sharing in your organization, and with what results?, (3)&nbsp;What other things have you tried or facilitated to increase the exchange of experiential know-how that your stakeholders carry around in their heads?
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 *Moderator:* Dianna K. Wiggins
 *Sponsor: DKM*
 *Time:* Tuesday, June 16, 2009, 7:00 am to 9:00 am
 *Location:* Convention Center, 150A
 *Vendor Sponsor:* [Dialog, A ProQuest Company|http://www.dialog.com/]\\
  
 h3. Session Title: KM without Borders
  
 *Description:* How do you collaborate and work effectively globally or even across locations in the same time zone? Come listen to individuals who see this type of environment as an opportunity that can foster innovation and creativity.
  
 *Speaker(s):*
 * Karen Huffman, Sr. Apps and Database Admin, Information Systems & Technology, National Geographic Society
 * Peter Hobby,&nbsp;Program Manager, USAID Knowledge Services Center
 * *Presentation:* [KM without Borders|^2009 Hobby Peter and Huffman Karen - KM without Borders.pdf] (PDF)
  
 *Moderator:* Tiffany Smith, Program Analyst, Office of eDiplomacy, U.S. Department of State
 *Sponsor: DKM*
 *Time:* Wednesday, June 17, 2009, 7:00 am to 8:00 am
 *Location:* Convention Center, 143A
 *Vendor Sponsor:* [Dow Jones and Company|http://dowjones.com/]\\
  
 h2. Business/Social and Networking events:
  
  
 h3. KM Division - Board of Directors' Meeting
  
 *Description:* Join fellow KM members to listen and participate in the Board of Directors' Meeting.
  
 *Time:* Sunday, June 14, 2009, 1:00 pm to 3:00 pm
 *Location:* Convention Center, 147A
  
 h3. KM Division Reception
  
 *Description:* Join friends and colleagues for a casual networking reception featuring great coffee/tea, desserts, and a cash bar. Participate in fun networking games and meet new people with similar interests. Take a moment to "inspire" your colleagues by sharing stories and users experiences that have impacted your work environment and profession.
 *Time:* Sunday, June 14, 2009, 8:00 pm to 10:00 pm
 *Location:* Renaissance Washington DC Hotel, Grand Ballroom South
 *Vendor Sponsor:* [Inmagic|http://www.inmagic.com/]\\
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