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2006-2007 Slate of Officers
Officers Chair Karen Kreizman Reczek Senior Manager, Information Resources Center Bureau Veritas Consumer Products Services 100 Northpointe Parkway Buffalo, NY 14228 Phone: 7165053592 \ Fax: 7165053301 Email: karen.reczek@us.bureauveritas.com ChairElect David Stern ...
2007 Members Survey
Prepared by Cathy Roberson and Chuck Wenger, April 19, 2007 One hundred fortyfour SLA Knowledge Management division members responded to the survey from a membership of about three hundred fifty as of January 2007. The 40% response rate was extraordinary ...
2007 SLA Annual Conference KM-Sponsored Programs
See 2007 SLA Annual Conference Presentations page for speakers' presentations. Table of Contents Saturday June 2, 2007 Leadership and Knowledge Services Time: 8:00AM5:00PM \ Ticket Number: 140 Member Ticket Price: $299 \ NonMember ...
2007-2009 Strategic Plan
20072009 Strategic Plan SLA KM Division Strategic Plan.doc (Full report: WORD) Introduction The Knowledge Management (KM) Division of the Special Libraries Association (SLA) was formed in 2006. Members of the Leadership and Management Division recognized a growing interest ...
2008 05 Web 2.0 Effects on Management
Web 2.0 Effects on Management Article written by Christian Tomas, May 2008 Submitted for Master's of Information Management Class (INFM 612), College Park, MD, USA. !Facebook Christian Tomas.jpg! Table of Contents Introduction: Setting the Stage Karen ...
2008 Elections and Information About Candidates
Information about the candidates Click on >> election ballot http://www.library.yale.edu/science/kmelectionform.html << to vote. CHAIRELECT Nerida Hart Program Manager, Knowledge for Regional Natural Resource Management, Land & Water Australia Nerida is currently the Program Manager for the Knowledge ...
2008 SLA Annual Conference KM-Sponsored Programs
Table of Contents Continuing Education Courses From Content to Context and from Collection to Connection: A Workshop in Making Knowledge Management Effective (Half Day) Instructor: Dave Pollard CA FWIF, Vice President, Canadian Institute of Chartered Accountants Level ...
2008 Slate of Officers
Table of Contents Officers Chair David Stern Associate University Librarian for Scholarly Resources Brown University John D. Rockefeller, Jr. Library 10 Prospect Street / Box A Providence, RI 02912 Phone: (401) 8637785 \ Fax (401 ...
2008 Survey Results
Table of Contents For complete survey results, click here SLA Knowledge Management Survey Results.ppt (PPT). Overview The Strategic Planning Committee formulated questions to determine the types of programming, education/communication needs and general satisfaction of the KM division ...
2009 05 KM's Effort to Expand Global Communication
research, methodology and recommendations were completed by Tracy Runfola Tressler and Melissa Walker as part of a Catholic University LSC 555 http://slis.cua.edu LSC 555 Information Systems in Libraries and Information Centers team project with guidance from Nerida Hart ...
2009 06 Getting to the Heart of the Story ~ Anecdote Circles
About Anecdote Circles "An anecdote circle resembles a focus group except it's designed to elicit people's stories their real life experiences rather than opinions." Source: Anecdote.com's Anecdote Circles http://www.anecdote.com.au/archives/2006/02/anecdotecircle1.html. "Anecdote circles are a narrative ...
2009 06 Getting to the Heart of the Story ~ Building Trust & Motivating Engagement
What are ways your organizations build trust in relationships and motivate staff to share and collaborate on projects and initiatives? Meet a staff member featured in a staff area of an intranet Tuesday coffee break for staff No meeting Wednesdays once a month Interview ...
2009 06 Getting to the Heart of the Story ~ Key Takeaways
Evaluation of the Narrative Process Please indicate what were key takeaways from our day today. What did you like? :) Group activities Hearing stories from other participants Experiential process Not having to write down ideas ...
2009 06 Getting to the Heart of the Story ~ Qualitative Evaluation of Services Using Narrative Techniques
Table of Contents What Did This Course Offer? How does your topic address leading edge and forwarding thinking issues? Knowledge management often remains theoretical to many individuals. This course offers practical applications through narrative techniques ...
2009 06 Getting to the Heart of the Story ~ Research Survey Questions
Research Survey Questions # What is the name of your agency? Please include Branch/Area office details. # Have you previously used the research services provided by the Library's Research Consultancy Service? # Did you do any searching on your ...
2009 06 Getting to the Heart of the Story ~ Schedule for the Day
2009 SLA Annual Confrence in Washington, DC Facilitators: Nerida Hart & Karen Huffman \ Date: June 13, 2009 Time Session Title Session Notes Facilitator 8:00 am \\ Session 1: Introduction Welcome & housekeeping \\ Group ...
2009 06 Getting to the Heart of the Story ~ Sensemaking
Sensemaking Exercises Instruction Sheet for Sensemaking Anecdotes 2009 06 Getting to the Heart of the Story SensemakingInstruction Sheet for Sensemaking Anecdotes.pdf (PDF) Anecdote Examples 2009 06 Getting to the Heart of the Story SensemakingAnecdotes Examples.doc (WORD) Instruction Sheet for Sensemaking Surveys ...
2009 Book Discussions
section
2009 SLA Annual Conference KM-Sponsored Programs
Post conference feedback: Please complete our online survey http://tinyurl.com/SLAKMEvaluation Table of Contents 2009 Programs in Date Order 2009 printable program 2009 SLA KM Program.pdf (PDF) 2009 printable program 2009 SLA ...
2009 Slate of Officers
Table of Contents Officers Chair Nerida Hart http://wiki.sla.org/display/nerida.hart@lwa.gov.au/Home Program Manager, Knowledge for Regional NRM Level 1, 86 Northbourne Ave Braddon ACT 2612, GPO Box 2182, Canberra ACT 2601 ...
2009-2011 Board, Advisory Board, and Ad-hoc Teams
Growing the KM Division After the 2009 SLA annual conference and a review of the 2007 and 2008 surveys SLAKM:Surveys that Cathy Roberson and team collected, the board/advisory board started talking about focusing on several areas for the KM division over ...
2010 SLA Annual Conference KM-Sponsored Programs
KM Division's Program for SLA 2010 (New Orleans){}  \\ (Draft Program) Contacts: SLA10 Planning Committee liaison Pam Casey KM10 Planning Committee:  Jane Dysart, Donna Gibson, Guy Mason, Stephanie Jordan \\ {}Sunday ...

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About Us
SLA Knowledge Management Division is a community of information professionals and students involved in this dynamic and rapidly changing field. Whether you are new to Knowledge Management (KM) or an experienced practitioner, the Division offers you access to a growing network of colleagues with similar ...
Annual Conference Events
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Beginning a KM Project
Page was set up as a way to collect ideas on best practices on starting a KM project. Click on a link below to add your comments OR... {}{}Add a new suggestion or topic. Click on a link above to add your comments OR... {}{}Add new suggestion ...
Biographies 2009 Officers
Under Construction\ TERMS OF OFFICE January December 2009 CHAIR Nerida Hart Program Manager, Knowledge for Regional Natural Resource Management, Land & Water Australia Nerida is currently the Program Manager for the Knowledge for Regional NRM Program at Land & Water ...
Biographies of Newly Elected Officers
TERMS OF OFFICE January December 2008 CHAIRELECT Nerida Hart !NeridaHart.jpg align=left, vspace=4! Program Manager, Knowledge for Regional Natural Resource Management, Land & Water Australia Nerida is currently the Program Manager for the Knowledge for Regional NRM ...
Book Club
section In this section

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Calendar
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...
Careers & Salaries
page was set up as a way to aggregate discussion centered around careers and salaries. We have also tried to offer a summary of options to help you get started and to guide you through your journey and exploration of options. Click on a link ...
Communication Channels
Table of Contents Overview Multiple ways to collaborate with fellow SLA KM members To encourage an active and rich resource for our members, the SLA Knowledge Management Division offers multiple platforms to communicate and connect with members, share ideas, and collaborate ...
Conferences Notes Archives
list of items posted to our blog in which people have applied the label conferences to their posts
Continuing Education
Section navigation Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http ...

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Developing an Information and Knowledge Strategy
following site was developed for use by the 56 regional Natural Resource Management organisations in Australia http://www.nrm.gov.au.  However, the methodology is applicable to any organisation.  The site has been developed as Package 1 of the Knowledge for Regional Natural Resource ...
Discussion Forum
FAQ Discussion Forum Click on a link below to add your ideas to an already started topic OR... {}{}Add a new discussion topic. Click on a link above to add your ideas to an already started topic OR... {}{}Add a new discussion ...

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Enterprise 2.0 Policies
Please add examples and/or links of organizational policies that you think would be beneficial to include. Table of Contents Overview Compiled below are policy considerations when integrating/launching Enterprise 2.0 applications within your organization. Please contribute your ...
Enterprise, or Organization-wide, Software
Table of Contents Benchmarking/research tools Forrester http://www.forrester.com/rb/research \ research and analytical reports on consumer trends and best practices. They have numerous reports on the global enterprise Web 2.0 market including the leading tools sets, major ...

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Frequently Asked Questions
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Governing Document
NAME AND MISSION The name of this unit is the Knowledge Management Division, Special Libraries Association. The mission of this Division shall be that of the Special Libraries Association. The scope of the Division is: The Knowledge Management (KM) Division focuses on the characteristics and processes through which organizations facilitate the creation ...

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IBM and Lotus Products
page was set up for SLA KM members to share case studies, ideas, stories, and learnings about how our members are using IBM/Lotus. Table of Contents Overview Aggregated below for our members to use as a resource are presentations and white ...
Info pros leverage their network to become KM pros
KM migrates from the wonks to the workers, the Special Libraries Association (SLA) leads the way among professional associations shouldering the implementation strategies. Click here to read Karen Reczek's full article Reczek.pdf (PDF) originally published in Inside Knowledge ...

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Join Our Discussion List
About our list The Knowledge Management (KM) Division employs an electronic discussion list, plus threaded discussions and a wiki site, in order to faciltate collaborations and conversations about the characteristics and processes through which organizations facilitate the creation, sharing ...
Join SLA's Knowledge Management Division
SLA members You can add the Knowledge Manangement Division to your current membership by completing the \\\\Add Unit Form http://www.sla.org/PDFs/membership/2006AddUnitsForm.pdf avaialble on the SLA website. Prepayment of $18 is required by check or credit card. You can ...

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KM Division Manual
Knowledge Management Division Recommended Practices Manual In this section Foreword KM Division Manual Foreword I. Introduction KM Division Manual I. Introduction A. Definition of Divisions # Relationship to the Association # Relationship to Division Cabinet II. Officers KM Division ...
KM Division Manual ~ Appendix A. Division Finances
section The Association's Bylaws, Article XI, Section 3 allows for funding of Divisions in the form of an annual allotment. Total allotment funds, based on membership dues, are determined annually by the Board of Directors at their third quarter or October Meeting. Allotments are calculated ...
KM Division Manual ~ Appendix B. Legal Issues
section Table of Contents Overview Each Division Chair and ChairElect should be aware of these basic issues and restrictions. For additional information see the Tax and Legal Handbook. The Special Libraries Association, Inc. is a notforprofit corporation, incorporated pursuant to the NotForProfit Corporation Law ...
KM Division Manual ~ Appendix C. Leadership Tools
section Table of Contents Association Policies and Practices The Special Libraries Association has established Policies and Practices for various topics related to the Association and its operations. Some of the Policies and Practices were established for various program areas in the Association. These Policies and Practices ...
KM Division Manual ~ Foreword
section Association Statement The Special Libraries Association (SLA) is an international organization of approximately 12,000 innovative information professionals and their strategic partners
KM Division Manual ~ I. Introduction
section Table of Contents Introduction Participation in Division activities is a most gratifying aspect of membership in SLA. These Recommended Practices are intended to serve as a reference for Division Officers and other Division leaders in the development of Practices for their particular unit. Each Division is encouraged to customize ...
KM Division Manual ~ II. Officers
section Table of Contents A. Division Chair The Division Chair's duties are as follows: 1. Communications Division Chairs may be asked to speak or act officially on matters that are within their areas of official responsibility and on which they are fully informed. When the Association's official position ...
KM Division Manual ~ III. Advisory Board and Committees
section Table of Contents Overview The Division Advisory Board consists of all appointed Division leaders and Committee Chairs and has the following duties: # Reviews and recommends to the Executive Board approval of the Division budget prepared by Chair and Treasurer. # Reviews and recommends to the Executive ...
KM Division Manual ~ IV. Division Structure
section Table of Contents A. Guidelines for Division Scope Notes # "Scope note" describes the subjects constituting the Division's interest, mentioning any other specific features which characterize those subjects, e.g., what specific aspects of those features are of interest ...
KM Division Manual ~ V. Nomination of Officers
section Table of Contents Overview In the selection of nominees for Association offices, the Association Nominating Committee has priority over Division, Division or section nominating committees. However, the Association Nominating Committee usually starts its work before the Chapter, Division ...
KM Information-Base (formerly Best Practices)
Section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...
KM Issues
Table of Contents   How is knowledge changing? See book by George Siemens (October 2006) who puts this in perspective: KnowingKnowledge http://kmwiki.wikispaces.com/KnowingKnowledge. Why should you even bother with KM? Some thoughts: Improves awareness and deepens ...
KM News, Perspectives, & Online Discussions
section Sharing our Ideas
KM Resources
page was developed for the benefit of members who want recommendations on useful KM sites and resources and/or for those who are just getting started in the knowledge management field. This is not a comprehensive resource but is a good starting point. Please add YOUR knowledge to this page to help ...
KM Software
Table of Contents

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L2-key links
Key link collections of Library 2.0 ALA L2 blog roundup http://www.techsource.ala.org/blog/ \ by Teresa Koltzenburg Library 2.0 http://kmwiki.wikispaces.com/Library2.0 \ following the meme. Changing the library from managing a collecting to enabling connections. Denham Grey's ...
L2-people
People who are leading the charge Bloggers Michael Casey http://www.librarycrunch.com/ Library Crunch Michael Stephens http://tametheweb.com/ Tame the web John Blyberg http://www.blyberg.net/ Blyberg Net Authors Paul Miller CEO Talis article http ...
L2-places
localities where L2 is active SirsiDynix http://www.sirsidynix.com/Company/ Library consultancy Talis http://www.talis.com/home/ Software and library consulting house, UK
L2-problems
Exploring the other side of L2 Privacy http://libraryjuicepress.com/blog/?p=68 a potential downside A library 2.0 hangover http://library.coloradocollege.edu/steve/archives/2006/01/alibrary20ha.html Rethinking L2 Library 2.0 and "libary 2.0" http://cites.boisestate.edu/civ6i2.pdf Walt Crawford ...
Leadership
section In This Section
Lessons Learned - Wikis at Work
Karen Huffman and Michael Jourdan from National Geographic Society participated in an{} {}NIH/NLMsponsored Wiki Fair{} http://colab.cim3.net/cgibin/wiki.pl?NIHWikiFair20070228{}, February 28, 2007. Below are excerpts from our presentation. See attachments 20070228ngswikis.ppt ...
Library 2.0
Library 2.0 a fad or new wave for the future of libraries? What are your thoughts? Add your ideas to any of the pages we've started or leave a comment. Resources & links L2people \ thought leaders, bloggers, authors L2principles \ theory ...
Looking for a job?
Many people have asked me where do I start looking for a job? They may be a recent MLS graduate, just lost their job, recently relocated, lost their job after many years of employment, etc. Please list your ...

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Main Site Navigation
Keyword search Shortcuts KM Brochure & Unit Request Form Frequently Asked QuestionsKM Brochure and Unit Request Form.pdf (Printable PDF) Officers & Chairs http://wiki.sla.org/display/SLAKM/2009SlateofOfficers Missions, Strategies, & Goals Mission, Goals, & Strategies KM ...
Micro-blogging
Start following www.twitter.com/slakm http://www.twitter.com/slakm and then tag your KMcentric tweets #slakm, so as to aggregate our content
Microsoft SharePoint
page was set up for SLA KM members to share case studies, ideas, stories, and learnings about how our members are using SharePoint. \\ Table of Contents \\ \\ \\ Overview Because of expressed interest in the past in our discussion topic of Sharepoint/Lotus ...
Mission, Goals, & Strategies
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Need help?
Can't find what you are looking for? Just let us know, so we can point you in the right direction
Need Help? Wiki User Guides
Select the topic to help get you started: Creating Pages and Organizating Content Adding File Attachments Images Creating Internal and External Links Additional User Guides

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Officers & Committees
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...
Officers, Committees, & Ad-hoc Teams
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Personal Database Software
Table of Contents Workstation/Desktop Search Tools Windows Desktop Search http://www.microsoft.com/windows/products/winfamily/desktopsearch/default.mspx \ Office has a builtin search engine that provides basic searching of various file types. Spotlight http://www.apple.com ...
Planning & Brainstorming
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...
Programs, Events, & Learning Opportunities
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Scope Statement
Knowledge Management (KM) Division focuses on the characteristics and processes through which organizations facilitate the creation, sharing and use of knowledge. The Division's approach to knowledge management is characterized by: an interest in all dimensions of knowledge as acquired and developed by members to be used for their organizations ...
Search Engines, Clustering, and Smart Indexing
Table of Contents Heading level 2 Introductory paragraph/executive summary. Heading level 2 Summary paragraph/topic. Subheading level 3 Bulleted items Bulleted items Bulleted items Heading level 2 Summary paragraph/topic ...
Site Index
Social Bookmarks
Shared favorites Note: If you use Del.icio.us http://del.icio.us and come across interesting articles for our members, please tag as SLAKM. Your saved favorites will appear automatically in this feed
Sponsors of the KM Division
Table of Contents Gold Sponsorship {}TERMS{} : $2,250 1.    Recognized as the exclusive GOLD sponsor of one conference session 2.    Recognized in final conference program 3.    Website recognition as a sponsor of the KM ...
Starting a KM Project from Scratch
Placeholder page/discussion based on listserv discussions
Strategic Plans
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...
Student Views
Section navigation In This Section
Success Stories
Post your success stories on whether any of the resources people have posted on our forums area have helped you to find a job, assisted you in evaluating your skills, and/or just encouraged you to keep on trying
Surveys
section Need help getting started? Review Wikis 101 CEWIKI:Wikis 101 Home for an overview about wikis and some basics General documentation for Confluence http://confluence.atlassian.com/display/DOC/ConfluenceDocumentationHome User Guide http://confluence.atlassian.com ...

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Topics of interest
What would you like to see SLA KM cover in more depth? Would you be willing to help with new initiatives
Treading Lightly by Karl-Erik Sveiby and Tex Skuthorpe
Table of Contents Virtual book discussion leads October 2009 Christine Du Bois, PhD, Cultural Anthropologist Karen Huffman, MLS, Chairelect/Incoming Chair, SLA KM 2009 For a summary about the book, see website: http://treadinglightly.sveiby.com ...
Twitters from 2008 SLA Annual Conference

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Virtual Worlds
Please list examples of virtual worlds you are involved in and the ways they are benefiting your organization, products and services. Table of Contents General Ideas from KM Members Anne Rogers (annerogers@cargill.com): I think many of us that practice KM in global ...

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Welcome to SLA KM's Home Page!
Services The Knowledge Management Division offers its members a wide range of services including: Interactive, memberdriven discussion list Join Our Discussion List, discussion forums Discussion Forum, podcasts, blogs, and wikis. Dynamic program speakers who ...
What are we worth?
comments listed below were based on an inquiry posted to the SLA KM listserv on finding accurate and reliable data on an appropriate salary range for knowledge managers while also understanding that there are many factors that contribute to variable ranges that exist ...
What else?
Please tell us what else might be useful to add in this section
Wikis
Any one is welcome to add to this page. Wikis are content management systems and, as such, are viable Web solution. Below are a few examples of wikis. Confluence http://www.atlassian.com/software/confluence/ \ Many companies have been purchasing this tool for their enterprises. Wiki ...

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