Microsoft SharePoint


This page was set up for SLA KM members to share case studies, ideas, stories, and learnings about how our members are using SharePoint.


Table of Contents




Overview

Because of expressed interest in the past in our discussion topic of Sharepoint/Lotus and KM, I thought you might find the snippet below interesting.  Our Chief Engineer of Sharepoint services here found it and passed it along. Also: yes, we will have a bit of time at the b'fast meeting in Seattle (Monday am) to discuss, show & tell, Q&A regarding these tools (SP/Lotus) and possible uses/examples.   I'm not sure how much structure is wanted by the group for a "chat", so if you want something more involved than a round-table of discussion, let me know.  Also, do bring copies of examples if you can. I'm looking forward to meeting all of you in Seattle - R. Jourdan 4/22/08

Library of Congress & SharePoint Example

Lamont Harrington's Blog: New Library of Congress website launches on MOSS 2007..."mentioned in a previous post the work ...with the Library of Congress. It has been a great effort and an excellent showcase of the power and flexibility of our platform.  On April 12th, we closed another chapter in this unprecedented effort by officially launching their myLOC.gov website.  The website has been architected and built on top of a platform consisting of SharePoint Server 2007, Silverlight, Windows Communication Foundation, and Windows Live ID.  The launch of the myLOC.gov site on this past Saturday marked the culmination of 9 months of work to deliver a compelling solution that's geared at reshaping how Americans view American History by literally bringing many of the historical treasures contained within the walls of the Library of Congress to life and allowing not only the American people, but the entire world to experience this great treasure."

Anecdotal Information

Lisa Abbott Lisa.Abbott@kellog.com

(Source: Submitted 4/18/2008 via SLA KM listserv)

  • "This agency bought into the whole SharePoint boondoggle a couple years ago and staff adoption has been slow. It's quite powerful and has lots of features, but is not intuitive. And search capabilities are nonexistent, so if you don't know where something is, you'll never find it. SharePoint really appeals to techies because of its many features and options, so IT depts push for it, but real people who are supposed to use it as a tool to do their actual jobs find it takes a huge investment of time to learn. I use it to some extent, but hate it, and find its usefulness for communicating to staff throughout the agency to be quite limited due to how few staff are successful with it."
     
  • "We have expertise groups with member listings on their intranet or Sharepoint site pages.  We also use Sharepoint for linking to training and info. on databases that require passwords for only a few staff (we can thus limit access via Sharepoint), for group pages (about capabilities, to provide links, documents, etc.), ISO-certification quality documents, and for project file material (for example, I have an active library usability project - I can provide documents and links there so others I approve can view), and for initiatives that are not being formally tracked, but are still important to provide visibility of planning documents,etc.  I'm looking forward to the wiki functionality in MOSS (Sharepoint '07), when we change to that version."
     
  • "We use SharePoint here, as our collaboration tool and as an enterprise search application.  I was not in on the pre-purchase analysis of this tool, so I can't recommend the product (I would like to know how it works compared to other products before I'd make a recommendation). I can only tell you how we're (an engineering/architecture firm) using it: We have resource groups (concrete, steel, preservation, etc). Each group has a website to post announcements, documents and links. There is a forum where anyone in the company can post a question or item for discussion. Any other person can respond to the post, and anyone can read the discussion thread. Each site has a coordinator, who is responsible for posting announcements and facilitating the discussions (answering questions when no one else is responding). This coordinator is considered the expert. As librarian, I have been given administrative rights to post announcement and links. Anyone can post documents, but they go into a pending area (where anyone can read them) before the coordinator approves them and moves them to the final document area. (I have administrative rights to approve documents but I don't do it, because I want the coordinators to make sure the documents are 'good.') Each administrative department, accounting, marketing, HR, has a page similar to the resource groups. For the library page, I post announcements, display documents (how to use the library catalog, how to request items), and post links to the online resources people have access to. The forum (discussion) section is disabled, as I don't use that. For some of the "web parts," I can't change/move them around. Only the IT department can do that. (So I have some rights, but not all)."

Mark Allen mallen@aep.com

(Source: Submitted 9/11/2008 via SLA KM listserv)

What we are doing is implementing a full document management system to integrate with MOSS 2007.  Intent is for this to provide all of the versioning and document features we need as well as provide the back up and disaster recovery features.  Our use of MOSS 2007 is to be a portal into a knowledge base and into many other applications used in the legal field. 
While SharePoint can do a lot of things, it is not a fully functioning document management system.  It is a great organization and information tool.

SharePoint Training

Sharepoint Taxonomy Training Question and Responses - Tue, Dec 23, 2008
*****************************************************************************
Question:
Tue, Dec 23, 2008
Can anybody recommend good SharePoint training courses, especially any focusing on how taxonomies integrate with SharePoint?
 
There's one in January from the Montague Institute that seems to have been given before:
Sharepoint, Taxonomies & Search How-to 
http://www.montague.com/sharepointseminar.html.
 
If anybody has any feedback on this course or others, please let me know.  I'll be glad to summarize for the list.
 
 
Thanks.
Janice Keeler <jkeelersla@sbcglobal.net>
*****************************************************************************
Responses:
From: Tatalias, Jean A. <tatalias@mitre.org>
Subject: RE: [sla-dkm] Recommendations on Training for Sharepoint and Taxonomy
To: "Knowledge Management Division" <sla-dkm@sla.lyris.net>
Date: Tuesday, December 23, 2008, 3:04 PM
I have this feedback from a staff member on the Montague course as well as additional comments from our MITRE sharepoint staff:
 
This course is not intended for an everyday user as most of the topics that were discussed required some kind of tweaks and edits at the portal level within Central and Shared Services Administration.  The bulk of the course was geared towards improving the search capability using iFilters, crawl rules, scopes, managed properties, advanced search properties, and audience targeting in conjunction with mySites.  However, applying metadata was discussed at the site level. 
 
Near the end of the course, the instructor gave a brief overview of 3rd party Taxonomy managing systems (Factiva, Synaptica, Schemalogic, DocKIT, and Rapid) but never went into detail on how the software integrates with SharePoint.
 
I don't know of any other courses that address taxonomy and SharePoint. My guess is that  taxonomy mainly comes into play with an integration between MOSS Search and a third-party tool. We saw another one not mentioned above at the SharePoint conference last year, Interse iBox.
 
http://www.interse.com/iBox-Solutions/iBox-SharePoint.aspx
 
Jean Tatalias,
Director, Knowledge Services
The MITRE Corporation
*****************************************************************************
From: Happy Blitt <hBlitt@elliottmgmt.com>
Subject: RE: [sla-dkm] Recommendations on Training for Sharepoint and Taxonomy
To: "'Janice Keeler'" <jkeelersla@sbcglobal.net>
Date: Tuesday, December 23, 2008, 12:20 PM
 
I took a class at Learning Tree (http://www.learningtree.com/) last year; they offer them in various locations so there might be a class in your area.
 
Also, not a training class but you might be interested in Dow Jones's SharePoint/taxonomy consulting services. I attended this session by Dow Jones at last summer's SLA annual conference: http://www.solutions.dowjones.com/events/sla2008/techzone/DowJones_Sharepoint_Presentation_2008.pdf.
 
*****************************************************************************
From: Nina Platt <nplatt@integraonline.com>
Subject: RE: [sla-dkm] Recommendations on Training for Sharepoint and Taxonomy
To: "'Janice Keeler'" <jkeelersla@sbcglobal.net>
Date: Tuesday, December 23, 2008, 12:35 PM
I've attended training from Sharepoint Solutions (http://moss.sharepointsolutions.com/SharePoint-Training/Courses/Pages/default.aspx) and was please with it.  If you haven't listened/watched to the Dow Jones webinar on the topic, you might find it helpful.  The webinar was called Taxonomy & SharePoint: A Powerful Combination.  It is listed with the other webinars towards the bottom of the Factiva InfoPro Alliance page - http://www.factiva.com/infopro/index.asp?node=menuElem1103.
 
Nina
Nina Platt
Principal Consultant
Nina Platt Consulting Inc.
7210 165th St E
Prior Lake , MN 55372
Phone: 612-235-7485
nplatt@ninaplatt.com
*****************************************************************************
From: Joubert, Doug (NIH/OD/ORS) [E] <joubertd@ors.od.nih.gov>
Subject: RE: [sla-dkm] Recommendations on Training for SharePoint and Taxonomy
To: "Knowledge Management Division" <sla-dkm@sla.lyris.net>
Date: Tuesday, December 23, 2008, 12:02 PM
Hi Janice,
 
At what level did you want training?  Our library has used Learning Tree for our MOSS training, and we were pleased with the classes. If you are not with a Federal Agency you will not get the GSA discount but you can still take the training.
 
Here are some of their offerings:
 
http://learningtree.com/538/
 
http://learningtree.com/956/
 
http://learningtree.com/954/
 
http://learningtree.com/955/
 

Douglas J. Joubert, MLIS
Information Architecture Branch
National Institutes of Health Library
Bldg. 10, Room 1L09A
Bethesda , MD 20906-1150
Phone: 301-594-6282
Fax: 301.402.0254
E-mail: joubertd@mail.nih.gov

 *****************************************************************************
 From: Amy Lisewski <alisewski@gmail.com>
Subject: Re: [sla-dkm] Recommendations on Training for Sharepoint and Taxonomy
To: "Janice Keeler" <jkeelersla@sbcglobal.net>
Cc: "Knowledge Management Division" <sla-dkm@sla.lyris.net>
Date: Tuesday, December 23, 2008, 1:39 PM
Hi Janice,
I am a librarian / SharePoint expert / enterprise information architect  My area of expertise is designing enterprise information management taxonomies for SharePoint.
I am teaching "Mastering SharePoint Live Online: Building "Real World" Solutions" the week of January 13th.  More info: http://mixonconsulting.com/trainingschedule/20090113mspsd/
It is a great introduction to using SharePoint for information management and collaboration.  I focus on how taxonomies "work" in SP.  You get a fully functioning environment to complete hands-on labs so that the theories really "sink in"!  
I am also available for on-site training (same format) or one or two week consulting engagements that are a mix of knowledge transfer and planning / design work.  http://mixonconsulting.com/consulting-services/mastering-sharepoint-in-action/
Please let me know if you have any questions about the course.  
Regards,
Amy Lisewski, MLS
Sr. Enterprise Information Architect
Mixon Consulting
www.mixonconsulting.com


Our Favorites: SLAKM + SharePoint

Note: If you use Del.icio.us and come across interesting articles related to SharePoint for our members, please tag as SLAKM and SharePoint. Saved favorites will appear in this feed.

Delicious/tag/slakm sharepoint
(recent bookmarks tagged slakm sharepoint)
8 Tips For Launching A Company Intranet
Shared in CUA class by Dawn Powers. This article folds in ideas related to the Project Management model: planning is key, building requirements based on user input, assigning tasks, testing, etc. Also, if you want your intranet to work, make it easy to use and plan for growth. Source: Microsoft
SharePoint Trends
Source: CMS Watch
EcontentMag.com: New Roles for Intranet Managers
The authors list 17 characteristics of organizational effectiveness. Out of the top 10, five are specifically about improving information flows, including ensuring that information flows across organizational boundaries (just the right message for intranet managers) and that field and line-managers have the information they need to understand the bottom-line impact of their day-to-day choices.
SharePoint Debugging and Logging Tips and Tricks
Bookmarked for SLA KM members who use SharePoint. Source: Andrew Connell
Sharepoint as a Collaboration Tool - An Independent Evaluation
KMWorld conference speaker. Source: SLA KM's blog.
Montague Institute Review May 2008
Enterprise Portal MARKET Overview 2008
Source: KMWorld.com
ThinkNet's SharePoint HQ Training, Consulting, and Solutions
SharePoint Blogs
Microsoft SharePoint Products and Technologies Team Blog
MS SharePoint team blog.

 



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