2009 SLA Annual Conference KM-Sponsored Programs

Added by Karen Huffman, last edited by Karen Huffman on Jul 08, 2009  (view change)

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Table of Contents

2009 Programs in Date Order

Continuing Education Courses:

Title: Getting to the Heart of the Story: Qualitative Evaluation of Library [or Information] Services Using Narrative Techniques

Date: Saturday, June 13, 2009
Time: 8:00 am - 5:00 pm
Instructors:

  • Nerida Hart, Program Manager, Knowledge for Regional NRM
    Land & Water Australia
  • Karen Huffman, Sr. Apps & Database Admin., Info Systems & Technology
    National Geographic Society

Course Description: Information professionals constantly need to sell their worth to their organization. Many of us have learned to collect and aggregate statistics about our products and services, but what is the quality of service and value add we offer to our customers and our organizations? By applying narrative techniques, your instructors will guide you through the methodology for collecting qualitative information, allowing you to better articulate the depth of difference you make to your organization. Techniques learned during this class will translate across all service/knowledge-oriented groups.

See Course Offerings and Key Learning Objectives for more information.

Maximum Attendees: 50
Location: Convention Center 204B

Title: Organizational Knowledge Retention: Challenges, Implications, and Opportunities for the Information Profession

Date: Saturday, June 13, 2009
Time: 8:00 am - 12:00 pm
Course Contact: Lucy Leggiero
Instructor:

  • Michael J. Novak, Senior Business Operations Specialist, Internal Revenue Service, Office of Procurement

Course Description: This course examines the phenomenon of knowledge loss and retention in organizations. Specifically, it identifies current and emerging trends that challenge leaders to effectively capture, transfer, and retain critical employee knowledge so as to ensure enhanced decision making, problem solving, quantitative and qualitative business outcomes, employee engagement, and customer satisfaction. Finally, the course demonstrates the role of information professionals in retaining organizational knowledge.
Maximum Attendees: 50
Location: TBD

Co-sponsored Sessions:

Session Title: Expert Databases: Leveraging for Success

Description:  From Internal to External Expert Databases, learn the goals, methodologies, best practices and tools practitioners are applying to grow and manage expert systems.

Speaker(s):

Moderator: Gayle Lynn-Nelson, Senior Librarian Relations Consultant, LexisNexis      
Sponsor/co-sponsor(s)(lead Division in BOLD): DKM, DPHT, DCI
Time: Monday, June 15, 2009, 9:00 am to 10:30 am
Location: Convention Center, 147A

Session Title: Transformational Leadership: Inspirational Language (Spotlight Session)

Description: Storytelling guru and Financial Times Best Business for 2007 award winner, Steve Denning shares secrets for how best to share knowledge with your co-workers, how to inspire your team, and how to use appropriate language to be a transformational leader. Gain lots of practical tips and insights from this dynamic speaker and author.

Speaker:

Moderator: Betty Jo Hibberd, Dialog
Sponsor/Co-sponsor(s) (lead Division in BOLD): DLM, DKM
Time: Tuesday, June 16, 2009, 9:30 am to 11:00 am
Location: Convention Center, 150A

Session Title: Critical Thinking 

Description: Critical thinking is a key competency for all information professionals. It leads to results such as sharper competitive intelligence products, clearer, more persuasive proposals and budget justifications, more effective problem solving, and better taxonomies. How we can improve our critical thinking skills and engage them in our work? 

Speaker(s):

  • Mary Lee Kennedy, Director, Knowledge and Library Services, Harvard Business School
  • Deb Wallace, Partner, TKG Consulting BD

Moderator: Jane D. Dysart, Dysart Jones BD
Sponsor/Co-sponsor(s) (lead Division in BOLD): DLM, DKM
Time: Tuesday, June 16, 2009, 11:30 am to 1:00 pm
Location: Convention Center, 152A

Session Title: Practical Strategies for Improving ROI (Spotlight Session)

Description: This interactive session is filled with practical strategies and examples that attendees can take back to their workplace for implementation. Karen's focus will be on value added services, business alignment, and revenue generation (fee based services for our external clients.) Vicky will explain how qualifying and quantifying your value to a firm/library in turn adds value to your own career. The goals & objectives she set and accomplished in 2007 created opportunities to highlight how she provided an excellent return on investment to her firm. Nancy Anne will focus on the reporting aspects, data gathering improvement, and communicating/translating to gov't managers ROI with respect to funding of programs.
 

Panelist(s):

  • Karen Kreizman Reczek, Senior Manager, Information Resources Center, Bureau Veritas Consumer Products Services
  • Vicky Platt, Director of Research,Willamette Management Association
  • Nancy Anne Brydges
  • Steven Lastres, Director of Library and Knowledge Management, Debevoise & Plimpton

Moderator: Gayle Gossen, Dow Jones and Company
Sponsor/Co-sponsor(s) (lead Division in BOLD): DFB, DLM, DKM, DAM, DLEG, DPHT 
Time: Tuesday, June 16, 2009, 1:30 pm to 3:00 pm
Location: Convention Center, 146B

Session Title: Conversation, Collaboration & Community: Web 2.0 has Something for Everyone

Description: Collaborate with a community of like-minded individuals who share your interests. Contribute to the continuous dialogue and converse in ways never before possible. Social media and blogs have created new and rich information sources. Today, blogs have become an important part of the information flow, transcending traditional communication barriers, unearthing expertise not otherwise realized. Blogs encompass transparency, community, and dialogue building; creating an environment of information sharing and open learning. The session speakers will share their experience incorporating Web 2.0 technologies into their own professional environments. You will leave this session confident that you can champion a forum for open communication and create a user community within your own workplace.

Speaker(s):

  • Kent Anderson, Executive Director, Product Development & International Business Development, New England Journal of Medicine
  • Marie Kaddell, Senior Information Professional Consultant, Lexis-Nexis

Moderator: Gail Stahl, Lead Researcher, Strategy & Industrial Goods, The Boston Consulting Group, Atlanta, Georgia
Sponsor/Co-sponsor(s) (lead Division in BOLD): DPHT, DKM
Time: Monday, June 15, 2009, 1:30 pm to 3:00 pm
Location: Convention Center, 147A
Vendor Sponsor: LexisNexis

KM Individual Sessions:

Session Title: Knowledge Management Roundtable: What's New in KM?

(Ticketed event - Price: $45.00)

Description: Join fellow KM practitioners and interested individuals for a networking breakfast and a lively discussion on current trends.

Moderators:

  • Tom Clark, Team Lead, Information Services, MITRE Corporation
  • Ethel M. Salonen, MSLS, FSLA, Department Head, Information Services, MITRE Corporation
  • Roundtable notes:  2009 KM Roundtable Notes (DOCX)

Lead Moderator: Jeanne Slater Trimble, Team Lead, Information Services, MITRE Corporation
Sponsor: DKM
Time: Monday, June 15, 2009, 7:00 am to 9:00 am
Location: Convention Center, 207B

Session Title: Managing Knowledge-Based Initiatives: KM Division Business Meeting

Description: Learn more about managing knowledge-based initiatives from a long-time practitioner including: enlisting executive support for KM, building KM into work processes, and improving decision-making. Then join friends and colleagues in the second portion of this session for a networking opportunity and the KM Business Meeting to learn more about the division's current accomplishments and future plans.

  • Speaker: Stacy Land, Director of Performance Enhancement, Senior Medical Management, WellPoint & Author, Managing Knowledge-Based Initiatives: Strategies for Successful Deployment.
  • Presentation: Managing Knowledge-Based Initiatives (PDF)

Moderator: Nerida Hart, Program Manager for Knowledge for Regional NRM, Land & Water Australia
Sponsor: DKM
Time: Monday, June 15, 2009, 1:30 pm to 3:30 pm
Location: Convention Center, 146A
NOTE: BOOK SIGNING - Stacy Land will be available on Monday, June 15th from 3:45 to 4:30pm. All authors' books are available for purchase and signing will take place in the SLA Marketplace located in the Info-Expo Booth.

Session Title: KM in Washington

Description: Washington is home to many organizations that are doing exciting work in knowledge management. In this program, three of those leaders will discuss their cutting-edge programs and the secrets of their success.

Speakers & Presentations:

Moderator: David Shumaker, Clinical Associate Professor, School of Library and Information Science, Catholic University of America
Sponsor: DKM
Time: Monday, June 15, 2009, 3:30 pm to 5:30 pm
Location: Convention Center, 145B

Session Title: Knowledge Café: Learning From Each Other Through Interactive Dialogue

Description: A Knowledge café is a way to have an open, creative conversation on a topic of mutual interest in order to gain a deeper understanding of the subject and the issues involved.  Join your fellow attendees in a café-style discussion using a rotating format. Our focus will be on discussing the following questions: (1) What has worked for you regarding engaging stakeholders  and recognizing and rewarding participation and sharing?, (2)  What enabling technologies have you used to foster sharing in your organization, and with what results?, (3) What other things have you tried or facilitated to increase the exchange of experiential know-how that your stakeholders carry around in their heads?

KM Cafe
(view as slideshow)
       
  Tuesday, June 16, 2009 - KM Cafe facilitated by Dianna Wiggins.   KM Cafe participants discussing ideas.   KM Cafe participants making connections.  
 



Moderator: Dianna K. Wiggins
Sponsor: DKM
Time: Tuesday, June 16, 2009, 7:00 am to 9:00 am
Location: Convention Center, 150A
Vendor Sponsor: Dialog, A ProQuest Company

Session Title: KM without Borders

Description: How do you collaborate and work effectively globally or even across locations in the same time zone? Come listen to individuals who see this type of environment as an opportunity that can foster innovation and creativity.

Speaker(s):

  • Karen Huffman, Sr. Apps and Database Admin, Information Systems & Technology, National Geographic Society
  • Peter Hobby, Program Manager, USAID Knowledge Services Center
  • Presentation: KM without Borders (PDF)

Moderator: Tiffany Smith, Program Analyst, Office of eDiplomacy, U.S. Department of State
Sponsor: DKM
Time: Wednesday, June 17, 2009, 7:00 am to 8:00 am
Location: Convention Center, 143A
Vendor Sponsor: Dow Jones and Company

Business/Social and Networking events:

KM Division - Board of Directors' Meeting

Description: Join fellow KM members to listen and participate in the Board of Directors' Meeting.

Time: Sunday, June 14, 2009, 1:00 pm to 3:00 pm
Location: Convention Center, 147A

KM Division Reception

Description: Join friends and colleagues for a casual networking reception featuring great coffee/tea, desserts, and a cash bar. Participate in fun networking games and meet new people with similar interests. Take a moment to "inspire" your colleagues by sharing stories and users experiences that have impacted your work environment and profession.
Time: Sunday, June 14, 2009, 8:00 pm to 10:00 pm
Location: Renaissance Washington DC Hotel, Grand Ballroom South
Vendor Sponsor: Inmagic

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