2008 SLA Annual Conference KM-Sponsored Programs

Table of Contents

Continuing Education Courses

From Content to Context and from Collection to Connection: A Workshop in Making Knowledge Management Effective (Half Day)

Instructor: Dave Pollard CA FWIF, Vice President, Canadian Institute of Chartered Accountants

Level: All levels

Course content will include:

• The changing role of the information professional from acquiring, storing and disseminating content just-in-case, to connecting with and canvassing experts, synthesizing and applying information just-in-time
• Establishing the value propositions for KM in your organization
• Creating and applying a framework to prioritize, guide, create and assess KM initiatives in the organization
• 'Selling' KM's value to senior management through the use of cultural anthropology to understand customers' knowledge needs, and 'quick win' projects to demonstrate value
• Using visualizations, structured thinking and other new methods to add value to information
• Overcoming organizational obstacles to the effective deployment of KM

Time: June 15, 2008, Sunday, 8:00am to Noon
Location: Convention Center, 3A

Knowledge Discovery and Ontologies (Full Day)

Instructor: Denise A. D. Bedford, Senior Information Officer, World Bank Group

Level: Intermediate to Advanced

Successful companies and organizations need good and timely information.  They also need ways of mining the knowledge that they already have.  The role of ontologies and knowledge organization systems (KOS) in knowledge discovery are critical in the success of organizations, making them more efficient, effective and competitive.  Intellectual technologies such as metadata, thesauri, classification schemes, semantic technologies, authority control, search systems or recommender engines, etc. have to be understood as providing leverage for the expertise of the successful knowledge management professional.

Time: June 14, 2008, Saturday, 8:00am to 5:00pm
Location: Convention Center, 614

Mapping Knowledge and Knowledge Flows (Half Day)

Instructor: Patti Anklam, Principal Consultant, Hutchinson Associates

Level: Intermediate

Note: Was offered in Denver and received very positive evaluations.

We live in networks all the time, but rarely stop to think about our relationships in terms of the connections among and between individuals and groups and the paths of tangible and intangible interactions that characterize their collaboration. Emerging methods and tools highlight the impact of learning about "the science of networks" on knowledge management methods and process design. This course will provide a tutorial on the current, leading-edge thinking about networks and knowledge and introduce two important techniques: Social network analysis (SNA) (also called Organizational Network Analysis, or ONA) and Value Network Analysis (VNA).

Time: June 15, 2008, Sunday, 8:00am to Noon
Location: Convention Center, 304

Conference Programs

KM Board Meeting

The KM Division would like to thank and acknowledge EOS International andIHS Global for their financial support for this year's program. Sponsors who provided support for specific sessions or events are listed below.
Time: Sunday, June 15, 2008, 1:00pm to 3:00pm
Location: Sheraton Hotel, Willow B Room

Reception for KM Division

Description: Join friends and colleagues in the rapidly expanding KM Division for a casual networking reception featuring great coffee/tea, desserts, and a cash bar. Participate in fun networking games and meet new people with similar interests. Share stories and experiences and build new bridges for future networking opportunities.
Sponsor: INMAGIC (Silver Level)
Time: Sunday, June 15, 2008, 8:30pm to 10:30pm
Location: Sheraton Hotel, Cirrus Ballroom, Level 35

Session Title: Knowledge Management Division Breakfast Roundtable: What's New in KM? (WORD) (SOLD OUT 4/18/2008)

Description: Join fellow KM practitioners and interested individuals to discuss the current trends and how you practice and walk the KM path!

Panel Speakers:

• Tom Clark, Team Lead, Information Services, MITRE Corporation
• Ethel M. Salonen MSLS, FSLA, Department Head, Information Services, MITRE Corporation
• Jeanne Slater Trimble, Team Lead, Information Services, MITRE Corporation

Moderator: David Shumaker, Clinical Associate Professor, School of Library and Information Science, Catholic University of America
Ticketed Event: $10.00
Session planner/co-planner: KMD
Sponsor: ELSEVIER (Silver Level)
Time: June 16, 2008, Monday, 7:00am to 8:30am
Location: Convention Center, 3AB

Session Title: Knowledge Management at the Core: Facilitating Knowledge Sharing (KM blog post)

Description: The session looks at strategies, tools and techniques which information professionals can use in their organizations to facilitate knowledge sharing and cement their role as key players in the knowledge value chain. The emphasis will be on using naturally occurring social systems and modern developments based on oral history and narrative.

Speaker: Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge Pte Ltd.

Moderator: Jane I. Dysart, Partner, Dysart & Jones Associates
Session planner/co-planner: LMD; KMD; SLA Headquarters
Sponsor: THOMSON (Spotlight session)
Time: June 16, 2008, Monday, 9:00am to 10:30am
Location: Convention Center, 2AB

Session Title: What's all the Buzz about Social Networking Applications? (KM blog post)

Description: Online social networking services have been around for some time now, with MySpace, Bebo, FaceBook leading the pack, how does this impact the way we currently do our work and support our clientele. How do we bridge "online" time with face time with our users?

Speakers:

• Karen Huffman, Manager, Knowledge Initiatives, Libraries & Information Services, National Geographic Society
• Jill Hurst-Wahl, Hurst Associates, LTD.
• Laura L. Leavitt, Human Resources & Labor Relations Librarian, Michigan State University
• Michele Vivona, Senior V.P. and General Manager, Global Web Strategy, LexisNexis

Moderator: Sandra Stauffer, Senior Information Associate, Lilly Information and Knowledge, Eli Lilly and Company.
Session planner/co-planner: Business & Finance; KMD, CI
Sponsor/Co-sponsor: DOW JONES FACTIVA(Silver Level), LexisNexis
Time: June 16, 2008, Monday, 1:30pm  to 3:30pm
Location: Convention Center, 606-607

Session Title: Personal Knowledge Management: Your Quest to Find, Connect, Learn, and Explore

Description: Personal knowledge management (PKM) is a concept that emerged from a combination of knowledge management (KM), personal information management and cognitive human abilities. More particular, the Personal KM is focused on helping an individual be more effective in his or her own work environment. Although the focus is on the individual, the goal is to enable individuals to operate better in a shared information setting. This session will start with a description of different types of local personal data management options; various examples of software products will be used to show ever more complex possibilities. Experienced KM specialists will demonstrate practical uses of current PKM software in real world scenarios with opportunities for the audience to ask questions.

Speakers:

• David Stern, Associate University Librarian for Scholarly Resources, John D. Rockefeller, Jr. Library, Brown University
  "Personal Knowledge Management: networking heterogeneous elements"  (PPT)

The complexities of synchronizing various personal tools is highlighted, with an emphasis on searching across various taxonomies, platforms, and media types.  The question posed for the two following speakers is: How well can Enterprise tools address the less-controlled environment of PKM?

• Jackie Prentice, Account Executive, EOS International Headquarters
  "EOS and PKM Options" (PPT)

This is an example of using free tools such as DOT NET NUKE to manage personal and business information assets. Because I sell a knowledge management product, I am also including ideas on how I use my own product, EOS.Web, to manage my personal knowledge assets. Please let me know if you would like more information on this presentation.

• Robin Jourdan, IT/Enterprise Engineering,  Ford Motor Company

             "Personal Knowledge Management: Accelaerating Innovation at Ford Motor Company"  (PPT)

Moderator: David Stern, Associate University Librarian for Scholarly Resources, John D. Rockefeller, Jr. Library, Brown University
Session planner/co-planner: KMD
Sponsor:
Time: June 16 2008, Monday, 3:30pm to 5:00pm
Location: Convention Center, 611-612

Session Title: Cyberinfrastructure: Informatics Across the Biological Sciences

Description: Scientists across a wide range of fields need to manage large quantities of data. This program will explore some of the projects and issues involved in informatics/bioinformatics and what librarians can offer.

Speakers:

• Dr. William Michener, Long Term Ecological Research Network
• Cathy Norton, Director of the Marine Biological Laboratory / Woods Hole Oceanographic Institution Library
• Neil Rambo, University of Washington Libraries and ARL visiting program officer for e-science
• Dr. Quentin D. Wheeler, PhD, Vice President and Dean, College of Liberal Arts and Sciences, Director International Institute for Species Exploration

Moderator: Ruth Gustafson, Reference Librarian, Biological & Agricultural Sciences Reference Department, Shields Library, University of California, Davis
Session planner/co-planner: DBIO; PAM; PHTD; KMD; Engineering; Chemistry
Sponsor/Co-sponsor:
Time: June 17, 2008, Tuesday, 9:00am to 11:00am
Location: Convention Center, 608

Session Title: Knowledge Cafes Brew Up More than Coffee (KM blog post)

Description: A knowledge cafe is a means for a group of people to have an open, creative conversation on a topic of mutual interest in order to gain a deeper collective understanding of the subject and the issues involved. Come learn more on the role of conversation in a business setting, the history and benefits, and how to run a different type of café where "sharing information" can be found on the menu. To Learn more, visit David Gurteen's web site at: http://www.gurteen.com

Speaker: David Gurteen, Gurteen Knowledge Management

Moderator: Dianna K. Wiggins, Knowledge Sharing Manager, Global Consumer & Business Insights Information Center, McDonald's Corporation
Session planner/co-planner: KMD
Sponsor: THOMSON-DIALOG (Bronze Level)
Time: June 17, 2008, Tuesday, 9:00am to 11:00am
Location: Convention Center, 602-603

KM Business Meeting Luncheon

Description: Join friends and colleagues for the KM Business Meeting Luncheon to find out more about the division's future plans as well as network with others with similar interests.
Ticketed event: $40.00 per person
Sponsor/Co-sponsor: InfoCurrent (Brass Level)
Time: Tuesday, June 17, 2008, 11:00am to 12:30pm
Location: Sheraton Hotel Grand B

Session Title: Educating the Next Generation of Knowledge Managers: How Library Schools, I-Schools, and the Profession are Meeting the Challenge

Description:
Session with representatives from different schools, but also from different orientations: interdisciplinary programs (e.g., IAKM), LIS orientations, business school orientations and public policy orientations will explore how they have designed their curricula, are marketing their programs, recruiting students, and keeping their programs contemporary with new KM directions.

Speakers:

• Dr. Adeline Du Toit, Head, Department of Information and Knowledge Management, Faculty of Management, University of Johannesburg, Johannesburg, South Africa
• Dr. Thomas J. Froehlich, Professor and Director, Information Architecture and Knowledge Management, Kent State University, Kent, OH
• Dr. Suliman Hawamdeh, Professor and Program Coordinator, School of Library & Information Studies, University of Oklahoma, Tulsa, OK
• Mr. Guy St. Clair, Consulting Specialist for Knowledge Services, SMR INTERNATIONAL
• Dr. Kanti T. Srikantaiah, Director and Professor, Center for Knowledge Management, Dominican University, River Forest, IL

Moderator: Dave Shumaker, Clinical Associate Professor, The Catholic University of America, School of Library and Information Science
Session planner/co-planner: KMD; PHTD
Sponsor/Co-sponsor:
Time: June 17, 2008, Tuesday, 3:15pm to 4:45pm
Location: Convention Center, 2AB

Session Title: Knowledge Management in Seattle

Description: Seattle is home to leading corporations that are doing exciting work in knowledge management. In this program, three of those leaders will discuss their cutting-edge programs and the secrets of their success.

Speakers:

• Jeanne Blue, Program Manager, Knowledge Management, Boeing Commercial Airplanes
• Phil Fawcett, Senior Program Manager, Microsoft Research
• Maryann Ward, former Technical Publications Manager, Technical Center, PACCAR Inc.

Moderator: Dave Shumaker, Clinical Associate Professor, The Catholic University of America, School of Library and Information Science
Session planner/co-planner: KMD
Sponsor/Co-sponsor:
Time: June 18, 2008, Wednesday, 8:00am to 9:30am
Location: Convention Center, 611-612

Session Title: Sharing Knowledge with After Action Reviews

Description: After Action Reviews (AARs) or Lessons Learned can help groups reflect on a specific experience or project by using a series of planned questions to ask about what happened, why it happened, what went well, what needs to be improved, and what was learned. AARs were originally developed by the US Army as a means of learning from training experiences. They are now widely used by many corporations for the purpose of learning, reflection and continuous improvement. Reviews can take just a few moments, or many hours, depending on the significance of the experience or project, and the need to document the learning experience. Documenting these sessions and sharing can lead to better planning or work flow improvements, or can simply bring closure for the participant. AARs can be a powerful way to develop habits of reflection by building learning into the employee's everyday work routine.

Speakers:

• Dr. Dale R. Steinhauer, Chief, Research Division, Center for Army Lessons Learned
• Mary Durham, Library Manager, Genzyme Corp.
• Nerida Hart, Program Manager, Knowledge for Regional Natural Resource Management, Land & Water Australia

Moderator: Guy St. Clair, Consulting Specialist for Knowledge Services, SMR INTERNATIONAL
Session planner/co-planner: PHTD; Military Librarians; KMD
Sponsor/Co-sponsor:
Time: June 18, 2008, Wednesday, 12:15pm to 1:45pm
Location: Convention Center, 611-612