2007 SLA Annual Conference KM-Sponsored Programs

Table of Contents

Saturday June 2, 2007

Leadership and Knowledge Services

Time: 8:00AM-5:00PM | Ticket Number: 140

Member Ticket Price: $299 | Non-Member Ticket Price: $399

Instructors:

• Guy St. Clair, President and Consulting Specialist, SMR International;
• Dale Stanley, Director, Enterprise Information Science Services, Genentech

"Developing the Management Framework for Enterprise-Wide Success". To assume an organizational leadership role, knowledge services professionals must master leadership competencies to match their professional competencies. This course presents workplace techniques and an operational plan for establishing a collaborative management framework. The intended audience includes knowledge managers; managers of information centers/knowledge centers; HR managers; content professionals; CIOs, CKOs, and CLOs; and any other information/knowledge professional who needs to understand how knowledge services delivery impacts corporate competitiveness and organizational success. Before attending, participants should read "Toward World-Class Knowledge Services: Emerging Trends in Specialized Research Libraries," by Guy St. Clair, Victoria Harriston, and Thomas A. Pellizzi. "Part One: The Management Perspective" and "Part Two: The Customer Perspective." http://www.smr-knowledge.com/publications.htm

Sunday June 3, 2007

Mapping Networks and Knowledge Flows: Applying the science of networks to KM design

Time: 8:00AM-12:00PM | Ticket Number: 335

Member Ticket Price: $199 | Non-Member Ticket Price: $299

Instructor: Patti Anklam, Principal Consultant, Hutchinson Associates

This course will provide a tutorial on current, leading-edge thinking about networks and knowledge. It will explore two important techniques: Social Network Analysis (SNA) (also called Organizational Network Analysis, or ONA) and Value Network Analysis (VNA). Attendees will take away an understanding of network concepts that enables them to look at their organizations in a new way and be more effective in facilitating communication flows. They will learn "Pencil-and-paper" techniques to map the dynamics of knowledge flow; discover resources for further learning; and identify opportunities to participate in communities of research and practice.

Sponsor: EOS International

Monday June 4, 2007

Knowledge Management Division Roundtable

Time: 7:00AM-8:30AM | Ticket Number: 505 Member Ticket Price: $25 | Non-Member Ticket Price: $25

Moderator: Ethel Salonen, Manager, Information Services, MITRE Corporation

A chance to discuss KM issues with your peers! Join other Knowledge Management professionals for breakfast and a moderated discussion on current issues of interest in the KM community. Suggestions for discussion topics will be solicited from Division members prior to the meeting. During the roundtable, attendees will discuss the topic of their choice. Moderators will capture the discussion points and provide a compilation of the meeting notes after the conference. (See 2007 SLA Annual Conference Presentations.)

Sponsor: Outsell

Knowledge Management: Best Practices from the Field including Success Stories and Lessons Learned

Time: 1:30PM-3:00PM

Moderator: Gail Stahl, Boston Consulting Group

Speakers:

• Brandy King, Librarian, Center on Media and Child Health, Harvard University - (See 2007 SLA Annual Conference Presentations.)
• Chris Holiday, U.S. Army - (See 2007 SLA Annual Conference Presentations.)

Learn from a panel of KM managers about their experiences implementing KM in their organizations. The panel members will share "what worked" and "what did NOT work" from their point of view. They will discuss the strategic choices and their results, and will be focused on the management and strategic factors of knowledge management. This session will be most helpful to attendees with a basic knowledge of knowledge management.

Sponsor: Thomson Dialog and Thomson Scientific

Three Stages of Knowledge Management: Exploring the lifecycle of KM initiatives

Time: 4:00PM-5:30PM

Moderator: Jan Sykes, President , Information Management Services, Inc.

Speaker(s):

• Nerida Hart, Government of Australia, Natural Resource Management - (See 2007 SLA Annual Conference Presentations.)
• Kevin Manion, Director, Information Services, Consumer Reports - (See 2007 SLA Annual Conference Presentations.)
• Dale Stanley, Associate Director, Corporate Library, Genentech - (See 2007 SLA Annual Conference Presentations.)
  
  
  
  
  

Our three speakers present snapshots of KM programs at different stages of maturity. Kevin Manion focuses on starting an enterprise-wide KM initiative. Nerida Hart describes KM operations in full swing and focus on the growing role in the Information Profession for experienced KM professionals. Wrapping up, Dale Stanley presents some best practices for sustaining and evolving KM within an enterprise information services program.

Sponsor: Elsevier/Scopus

Knowledge Management Division Open House

Time: 9:00PM- 2:00AM

Join the Knowledge Management Divison along with the Leadership & Management Division and the SOLO Librarians Division for an evening networking and getting to know one another. A themed party is planned - bring your bobby socks!

Tuesday June 5, 2007

Knowledge Management Division Business & Breakfast Meeting

Time: 7:00AM-8:30AM | Ticket Number: 650

Member Ticket Price: $25 | Non-Member Ticket Price: $25

Moderator: Karen Reczek, Bureau Veritas

Join the Knowledge Management Division for breakfast and its first annual business meeting!

Sponsor: Elsevier/Scopus.

Knowledge Nexus: The Special Library of the Future

Time: 11:00AM-12:30PM

Moderator:

Speaker: Guy St. Clair, President and Consulting Specialist, SMR International - (See 2007 SLA Annual Conference Presentations.)

What does the future hold for Special Libraries? Is there a future? What can we, as information professionals, do to ensure there is a future? These and other pertinent topics will be discussed and a view of the future will be shared.

Sponsor: Thomson Dialog and Thomson Scientific.

Knowledge Management Tools and Technologies

Time: 2:30PM-4:00PM

Moderator: Ethel Salonen, Manager, Information Services, MITRE Corporation

Speaker(s):

• Beth Pabich, Department Head, Information Assets and Community Support, MITRE Corporation - (See 2007 SLA Annual Conference Presentations.)
• Mary Lynne Nelson, Principal Information Systems Engineer, MITRE Corporation
• Karen Huffman, Manager of Knowledge Initiatives, National Geographic Society - (See 2007 SLA Annual Conference Presentations.)
  
  
  
  Computer-based technologies are important tools for knowledge management. Our panel will present their experiences, including success factors and lessons learned, in developing two different KM solutions. Each will address the tool's functions, the development process, and how they evaluate success.
  
  

Sponsor: Dow Jones & Company

Wednesday June 6, 2007

Knowledge Management, Organizational Culture, and the Role of Storytelling

Time: 11:00AM-12:30PM

Moderator: Maryhelen Jones, Kirtland AFB

Speakers:

• Teresa Bailey, Librarian, Jet Propulsion Lab - (See 2007 SLA Annual Conference Presentations.)
• Marie Linvill, Vice President, Content Development, ProQuest CSA, COS Division/Scholar Universe - (See 2007 SLA Annual Conference Presentations.)

We use stories to store, retrieve, and communicate information. They can build organizational cohesiveness and connect individuals personally and professionally. Not surprisingly, storytelling has become one of KM's strongest areas of research and discussion. Hear from individuals who have taken storytelling in different KM directions: one using it to communicate the history of person/place to help employees develop a sense of organizational identify and unity; the other to create a database of first-person narratives as an expert locator.

Sponsor: Safari Books Online.

Librarians as Knowledge Managers: The View from the Executive Suite

Time: 1:00PM-2:30PM

Moderator: Karen Reczek, Bureau Veritas

Speaker: Dave Pollard, Principal, Meeting of Minds - http://www.slideshare.net/DavePollard/librarians-as-knowledge-managers/ (Presentation)

Who owns KM? Is it the IT organization, Human Resources, or the Library? What unique contributions do librarians bring to high visibility, interdepartmental KM efforts? For a corporate take on that subject, we turn to a non-librarian executive.

Sponsors: Inmagic and IHS

Knowledge Management Division Board Meeting

Time: 3:00PM-4:30PM

Moderator: Karen Reczek, Bureau Veritas

First Annual KM Division Board meeting. Anyone interested in the work of the Division is welcome to attend.

Sponsor: Elsevier/Scopus

2007 SLA KM Division sponsors

Special thanks to the following sponsors of the SLA KM Divison Programs at the SLA Annual Conference, Denver June 3-6, 2007.  

• Dow Jones & Company

• EOS International

• IHS

• Inmagic, Inc.

• Outsell, Inc.

• Safari Books Online

• Scopus

• Thomson Scientific and Dialog