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Appendix

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Creating pages and organizing content
Table of contents Related user guides Below are a selection of tutorials to get you started. For a complete list of tutorials, please see Confluence User Guide http://confluence.atlassian.com/display/DOC/ConfluenceUserGuide#ConfluenceUserGuideWorkingwithPages. Working with pages overview ...

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Defining wikis including basic terminology
Table of Contents What is a wiki? A wiki is a Webbased application that allows people to add, remove, edit and change content through a browser. The ease of interaction makes wikis an effective tool for collaboration. Wikis can be considered a content management system ...

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Examples of wikis
Comparison of wikis Just as with any software application, there are many flavors of wikis. If you decide that you want to use a wiki for a product, service, or team project, it's important to select the right wiki for your needs. Wikipedia offers a nice comparison grid ...

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File attachments and images
Table of contents Related user guides Below are a selection of tutorials to get you started. For a complete list of tutorials, please see Confluence User Guide http://confluence.atlassian.com/display/DOC/ConfluenceUserGuide#ConfluenceUserGuideWorkingwithImages. Attaching files to pages ...

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Glossary of terms
Terms Content management system (CMS) A software system used for managing, publishing, and archiving content. A wiki can be considered a Webbased CMS. Extensions A computer program that enhances, or extends, the functionality of the main application. MediaWiki extensions are generally written by thirdparty ...
Google maps plugin
Google maps plugin has been added for enhancing our SLA wikis. You are now able to add an interactive map to any pages. Below is an example. There are different views and resizing options available. See Confluence's help ...
Guides and Standards

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Internal and external links
Table of contents Related user guides Below are a selection of tutorials to get you started. For a complete list of tutorials, please see Confluence User Guide http://confluence.atlassian.com/display/DOC/ConfluenceUserGuide#ConfluenceUserGuideWorkingwithLinks. Links overview http ...

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Materials to help you learn more about wikis
Table of contents Articles Dennison, Richard (November/December 2006). "Using Wikis for Collaboration and KM at BT." Knowledge Management Review, Volume 9 (No. 5), p. 5. (Accessed from LexisNexis 1/19/2007.) Maney, Kevin (December 27, 2006 ...

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Overviews

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Site Index

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Tips for navigating around wikis
Table of Contents Related user guides Breadcrumbs http://confluence.atlassian.com/display/DOC/Breadcrumbs Browse space http://confluence.atlassian.com/display/DOC/Browsingaspace Pages >> Tree View http://confluence.atlassian.com/display/DOC/TreeViewofPages \ to view all pages within ...

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User guides
Confluence's documentation User Guide http://confluence.atlassian.com/display/DOC/ConfluenceUserGuide Notation Guide http://confluence.atlassian.com/renderer/notationhelp.action?section=all

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Wikis 101 Home
Table of Contents Overview A wiki is a Webbased application that allows people to add, remove, edit and change content through a browser. The ease of interaction makes wikis an effective tool for collaboration. Wikis can be considered a content management system. The Special ...

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